{"id":10213,"date":"2021-03-11T15:34:35","date_gmt":"2021-03-11T15:34:35","guid":{"rendered":"https:\/\/taxfix.com\/en-uk\/?p=10213"},"modified":"2025-09-16T13:26:02","modified_gmt":"2025-09-16T12:26:02","slug":"your-8-most-common-questions-answered","status":"publish","type":"post","link":"https:\/\/taxfix.com\/en-uk\/my-taxscouts-account\/your-8-most-common-questions-answered\/","title":{"rendered":"Your 8 most common questions answered"},"content":{"rendered":"\n<p>We caught up with our support team to see what kind of questions they&#8217;re asked and which ones were the most frequently asked. Without further ado, here are the most common questions and their answers in small, digestible bits. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. After filing, do I pay my taxes straight away?&nbsp;&nbsp;<\/h2>\n\n\n\n<p>It\u2019s a common misconception that as soon as you file, you have pay on the spot. In reality, the earlier you complete your tax return, the longer you have to pay the outstanding tax bill. Everyone pays on 31st January.&nbsp;<\/p>\n\n\n\n<p>That means that if you file your tax return at the start of the new tax year on 6th April, for example, you&#8217;re given your tax bill immediately and then you have 9 months to save for it. This is especially important to be aware of if it&#8217;s your first year self-employed and you&#8217;re about to be hit with up-front payments on account!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Why does my accountant use a personal email address?<\/h2>\n\n\n\n<p>At Taxfix, we partner with accountants and lots of them run their own accounting businesses. This means that they work alongside us and are paid per return, rather than being our employees. Only the Taxfix employees use Taxfix email addresses. So, when your accountant contacts you, they will use their personal email address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. What is a submission response?<\/h2>\n\n\n\n<p>The submission response is a receipt provided by HMRC to Taxfix once a tax return has been filed. It&#8217;s essentially like a receipt you\u2019d get in a shop for anything you purchase.<\/p>\n\n\n\n<p>While it can typically take up to a week for HMRC&#8217;s government gateway to update with your filed tax return, the submission response is automatically generated and uploaded to your profile. If you need to contact HMRC about your tax return, having your submission response handy will make the process a lot easier.<\/p>\n\n\n\n<p>It can be downloaded from your Taxfix profile and will remain there indefinitely. If you do need to contact HMRC, quoting the reference number in the submission response (known as an IR mark) when you speak to them will mean they can track and deal with your query more effectively.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Where can I find tax returns from previous years?<\/h2>\n\n\n\n<p>When you login to your Taxfix account, all your tax returns from previous years are listed in the Overview section.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. I can\u2019t remember my password<\/h2>\n\n\n\n<p>If you\u2019ve forgotten your password, just click the \u2018Forgot password\u2019 link when you login. We\u2019ll send you an email with a link to reset it.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. What documents do I need to upload to do my tax return?<\/h2>\n\n\n\n<p>Our accountants will need to see evidence of your income and expenses. How you present this is up to you. We recommend using a spreadsheet or uploading directly from any accounting software that you use (e.g. Quickbooks).&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Which HMRC account do I pay?<\/h2>\n\n\n\n<p>If you\u2019re paying your tax bill by bank transfer, you should pay using these details<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Account name<\/td><td>Sort Code<\/td><td>Account Number<\/td><td>Reference<\/td><\/tr><tr><td>HMRC Cumbernauld<\/td><td>08-32-10<\/td><td>12001039<\/td><td>[your UTR number] + K<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If you\u2019re paying from outside the UK:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Account name<\/td><td>Account Number (IBAN)<\/td><td>Reference (BIC)<\/td><\/tr><tr><td>HMRC Cumbernauld<\/td><td>GB62BARC20114770297690<\/td><td>BARCGB22<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Read more about <a href=\"https:\/\/taxfix.com\/en-uk\/are-there-different-ways-to-pay-a-tax-return\" target=\"_blank\" rel=\"noreferrer noopener\">how to pay your tax bill<\/a> on our blog.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Do I have to print and sign my tax return to approve it?<\/h2>\n\n\n\n<p>No. You can just click the approve button if you\u2019re happy with all the details on your tax return.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"embed-container\"><iframe loading=\"lazy\" title=\"Tax in 10(ish) seconds - what is Self Assessment?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/pMg5p0tJ-z8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Need more help?<\/h2>\n\n\n\n<p>And if there\u2019s anything else we can help with, feel free to get in touch! We\u2019re available via the live chat on our homepage or on <a href=\"mailto:support@taxfix.com\">support@taxfix.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We caught up with our support team to see what kind of questions they&#8217;re asked and which ones were the most frequently asked. Without further ado, here are the most common questions and their answers in small, digestible bits. 1. After filing, do I pay my taxes straight away?&nbsp;&nbsp; It\u2019s a common misconception that as [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[470],"tags":[102,415,29],"class_list":["post-10213","post","type-post","status-publish","format-standard","hentry","category-my-taxscouts-account","tag-hmrc","tag-tax-return-basics","tag-taxscouts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Your 8 most common questions answered &#8211; Taxfix<\/title>\n<meta name=\"description\" content=\"Our trusty Support Team is always around to answer your questions. 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