{"id":223,"date":"2019-05-29T13:09:56","date_gmt":"2019-05-29T12:09:56","guid":{"rendered":"https:\/\/taxfix.com\/en-uk\/?p=223"},"modified":"2025-09-16T13:28:51","modified_gmt":"2025-09-16T12:28:51","slug":"find-government-gateway-user-id","status":"publish","type":"post","link":"https:\/\/taxfix.com\/en-uk\/self-assessment-basics\/find-government-gateway-user-id\/","title":{"rendered":"How do I find my Government Gateway User ID?"},"content":{"rendered":"\n<p>If you remember creating a Government Gateway account but don\u2019t remember your user ID, don\u2019t worry, we\u2019ve all been there. We\u2019re here to help.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If you&#8217;ve forgotten your User ID<\/h2>\n\n\n\n<p>There are a couple of things you can do if you don\u2019t remember your Government Gateway user ID or password. These include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You can call HMRC on&nbsp;<strong>0300 2003600<\/strong><\/li>\n\n\n\n<li>Or, you can&nbsp;<strong>search your email inbox<\/strong>&nbsp;for an older email from HMRC that looks like this:<\/li>\n<\/ol>\n\n\n\n<p>Now what exactly is it that you\u2019re looking for? Any old emails that have come specially from HMRC\u2019s Government Gateway services. It might be deep in your emails or potentially even your junk\/spam mail. A quick search in the search bar should clear it up for you. It\u2019ll look like the below.&nbsp;<\/p>\n\n\n\n<p><em><strong>From: Government Gateway service<\/strong><\/em><strong><br><\/strong><em><strong>Subject: Government Gateway User ID<\/strong><\/em><\/p>\n\n\n<div class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-1440x2016.png\" width=\"1440\" height=\"2016\" srcset=\"https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-214x300.png 214w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-731x1024.png 731w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-768x1075.png 768w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-1097x1536.png 1097w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-1463x2048.png 1463w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-1440x2016.png 1440w, https:\/\/taxfix.com\/en-uk\/wp-content\/uploads\/25Q3_TS-UK_Rebrand_Website_SEO-Content_Government-gateway-account-user-ID-HMRC-scaled.png 1829w\" class=\"wp-block-image__media\" sizes=\"auto, (min-width: 1000px) 768px, calc(100vw - 48px)\" alt=\"\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">If you&#8217;ve forgotten your password<\/h2>\n\n\n\n<p>Resetting your password is quite straightforward. You can reset your password <a href=\"https:\/\/www.gov.uk\/log-in-register-hmrc-online-services\/problems-signing-in\">here<\/a>, through HMRC.<\/p>\n\n\n\n<p>You will need:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your Government Gateway&nbsp;<strong>User ID<\/strong>&nbsp;<\/li>\n\n\n\n<li>your&nbsp;<strong>email address<\/strong>&nbsp;(the same one you used to create the account in the first place).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What do I do if I want to create a new User ID?<\/h2>\n\n\n\n<p>You can definitely create a new user ID if you\u2019d like.&nbsp;<\/p>\n\n\n\n<p>You can head to <a href=\"https:\/\/taxfix.com\/en-uk\/self-assessment-basics\/hmrc-personal-tax-account-setup\/\">this guide<\/a> we\u2019ve written and skip to step 4 for details. It\u2019ll explain how to set up your Personal Tax Account. Remember, you\u2019ll need even more information like your National Insurance number. Pro tip &#8211; make a checklist after reading our guide!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">You might want to use another login entirely&#8230;<\/h2>\n\n\n\n<p>The Government Gateway, an HMRC digital service, was officially shut down in March 2019.<\/p>\n\n\n\n<p>Currently, you can still create a new account or recover your old one. There hasn\u2019t been any further announcements from HMRC confirming when access to your Government Gateway accounts will stop completely.&nbsp;<\/p>\n\n\n\n<p>Just in case they do stop access quicker than you\u2019d like, we recommend you sign up for one of the following government services instead.&nbsp; Plus, the sooner you do it, the less stress you need to prepare for. The two digital services are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/en-uk\/glossary\/hmrc-online-services\/\">HMRC Online Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.postoffice.co.uk\/identity\/government-verify\">GOV.UK Verify<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Need a hand?<\/strong><\/h2>\n\n\n\n<p>If you\u2019re trying to get your taxes sorted and need a hand with your Government Gateway account, don\u2019t hesitate to get in touch! Our friendly support team is happy to help. You can reach them on <a href=\"mailto:support@taxfix.com\">support@taxfix.com<\/a> or via the live chat on the homepage.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you remember creating a Government Gateway account but don\u2019t remember your user ID, don\u2019t worry, we\u2019ve all been there. We\u2019re here to help.&nbsp; If you&#8217;ve forgotten your User ID There are a couple of things you can do if you don\u2019t remember your Government Gateway user ID or password. These include: Now what exactly [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[438,435],"tags":[102],"class_list":["post-223","post","type-post","status-publish","format-standard","hentry","category-hmrc-online","category-self-assessment-basics","tag-hmrc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I find my Government Gateway User ID? &#8211; Taxfix (formerly TaxScouts)<\/title>\n<meta name=\"description\" content=\"If you&#039;re having trouble finding your Government Gateway user ID, don&#039;t worry. 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