We have complete confidence in the Platform and the Services that the Accountants provide. Therefore, we offer an Accuracy Guarantee.
Under this Accuracy Guarantee, if your Accountant makes an error on your return, Taxfix will refund you in full, and offer the opportunity to re-submit your return at no additional cost with an alternative Accountant. Please note, this Accuracy Guarantee will only apply where any fault lies solely with the Accountant’s provision of the Services and you have shared all relevant information with us or you Accountant via the Platform or in the course of the Services.
Nothing in the remainder of this Agreement shall diminish or contradict our commitments under our Accuracy Guarantee. This Accuracy Guarantee does not impact or limit any Consumer rights you may be entitled to under English Law.
Contact [email protected] with any questions.